Published inBootcamp·Nov 210 Rules of Verbal CommunicationI do a lot of writing. I also do a lot of speaking. As a designer I have to be good at verbal communication. I’d even go as far as saying that I’d rather be a great communicator than a good designer. …Communication Skills7 min readCommunication Skills7 min read
Published inBootcamp·Updated Nov 26You are UI. Can you guess what your soul is?Over the weekend I met up with an old colleague and friend I haven’t seen for years. Another friend of his was also present and I learnt that he had done a UX bootcamp a few years back and was now working as a UI/UX design contractor. When he described…UX Design4 min readUX Design4 min read
Published inBootcamp·Sep 25Norwegian airlines, please invest in service design — A case studyLet me bring you on a journey no one should have to experience. It’s not pleasant but I hope it’ll be educational. Especially if you work at Norwegian airlines. In fact, I really do hope someone from Norwegian reads this and takes notice. …Service Design8 min readService Design8 min read
Published inBootcamp·Jan 11My transition from product design to service design (spoiler: it aint easy)2022 was the year when I realised that I cannot succeed in my current role at Legal & General unless I adopted the mind and skillset of a service designer. This was not an epiphany. I didn’t wake up one morning and thought ‘I need more service design in my…Service Design9 min readService Design9 min read
Published inBootcamp·Nov 17, 2021The optimal team structure in digital product design — Each role explainedWhat does your product team look like? Would you change anything if you could? As part of agencies and in-house teams I’ve seen many different takes on product org design. Things got done one way or the other, but the teams were often far from optimised and it wasn’t…Product Design7 min readProduct Design7 min read
Published inCounter Arts·Jul 21, 2021My M43 Camera setup — Lumix GX80 with prime lenses for Micro Four Thirds systemMy camera is the Lumix GX80. It was released in 2016 and in 2019 when I bought it, it was a bargain. I bought it because I wanted to improve the image quality of globalkitespots.com, but also because an interest in photography in general had started to grow in me. …Micro Four Thirds7 min readMicro Four Thirds7 min read
Jul 10, 2021What’s the purpose of a business? To create value or profit?The sole purpose of a business is to sustainably deliver value. The sustainability part is important here because this is how the business stays afloat. It’s the enabler of the value delivery. It’s done by receiving something in return for the value delivered. In practise, it’s being profitable. Making money. …Business3 min readBusiness3 min read
Published inUX Collective·Updated Nov 26Want to become a UX contractor? Get comfortable with uncertaintyWorking as a contractor in digital product design is amazing. You’ll get to be in control of your work arrangements while charging rates usually a fair bit higher than permanent employment offers. …Career Advice6 min readCareer Advice6 min read
Mar 11, 2021There's something wrong with the User Experience Designer title89211Flavio LamenzaI'm happy to see that more and more people are talking about this.I'm happy to see that more and more people are talking about this. I've come to learn the same thing the hard way (and written about it as well). UX is a thing, but UX design should die. Currently I'm using Product designer and Product architect (or equally good UI designer and UI architect) to distinguish between requirements and production.1 min read1 min read
Published inDesign Warp·Jan 24, 2021Wondershare Mockitt review — Should this UI prototyping tool be on your list in 2021?Late last year I received an invitation to try out and review Mockitt, a UI prototyping tool. I had never heard of it before, and judging from the eminent and annual UXTools survey, it wasn’t picked up by the masses either. I have to admit I’m having a hard time…Ui Prototyping4 min readUi Prototyping4 min read